The following terms and conditions apply to all contracts between CASHY Germany GmbH ("CASHY"), Tal 44, 80331 Munich and the customer.
Customers can be consumers or entrepreneurs. A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their independent professional or commercial activity.
In order to use our services, you must register on our website at www.cashy.de. As part of the registration process, it is necessary to agree to the validity of these GTC and our data protection provisions.
You open a customer account as part of the registration process. The information required to open an account must be complete and truthful.
You are entitled to request the deletion of your customer account including all stored data. To do so, please send us a message to[support@cashy.de]. You can also delete your customer account yourself in the customer area on our website.
We use the information we receive from you when you open an account or make a purchase or sale to execute the purchase or sale agreement with you. For further details, please refer to our privacy policy.
On our website www.cashy.deyou will find individual groups of goods that we are prepared to purchase. By clicking on the goods-specific selection criteria, you offer us your used or new goods for sale. By clicking on the "Sell" button, you are making us a binding offer to sell based on the description of the goods and their condition that you have made and at the price stated to you on our website. This price assumes that you have truthfully described the condition of the goods and does not constitute our acceptance of the offer to sell. If you are a consumer, all prices include the applicable value added tax.
Following the sales offer you have made, you have 14 days to send us the goods you have offered, to bring the goods to one of our CASHY stores or one of the CASHY partner stores or to have the goods collected by one of our couriers. Once we have received the goods, we will immediately check the condition and quality of the goods.
If the goods are sent to us or collected by our courier, we will inform you by e-mail within 14 working days of receipt of the goods at the latest whether we accept or reject your offer to sell. If the goods are handed over in one of our CASHY stores or one of the CASHY partner stores, we will usually let you know on the spot whether we accept your offer to sell. If we accept your offer to sell, a corresponding contract will be concluded for the purchase of the goods offered by you at the price stated by us on the website. If we do not pay you the purchase price in cash on site in the CASHY store or one of the CASHY partner stores, we will transfer the payment amount to the bank account or Paypal account specified by you.
In the event that the information you provide in your offer does not correspond to the condition of the goods, we will reject your sales offer or make you a new purchase offer on site in the CASHY Shop or one of the CASHY partner stores or by e-mail with a price adjusted to the actual condition of the goods.
In principle, we only purchase goods in quantities that are customary for private customers. You make a separate offer to us for each individual item in accordance with the description of the purchase process, with the result that an individual purchase contract may be concluded for each individual item or such a contract may be rejected.
We will send you a franking slip by e-mail after you have submitted your binding offer to sell. You will have to pay EUR 5.00 for this franking slip. If the offer to sell is accepted, this amount will be deducted from the amount paid out. If you choose to have the item collected by our courier, a fee of EUR 15.00 will be charged. If your offer to sell is accepted, this amount will be deducted from the amount paid out.
The goods shipped by you are shipped at your own risk, i.e. the risk of damage or loss of the goods lies with the customer. The risk is only transferred to us when the properly packaged goods are handed over to us.
The transport of the goods is usually insured for EUR 500.00, but the customer has no legal claim to this, nor does the customer derive any claim for damages against CASHY from this. You have the option of insuring a higher value of goods at your own expense.
If you send us goods on which data is stored, you must back up this data before sending it and delete it permanently and securely. We assume no liability for the backup of such data and are not responsible for ensuring that such data does not reach third parties.
In the event that we reject your binding sales offer, we will return the goods to the address you have provided. The costs for the return shipment shall be borne by CASHY.
If the return is not successful, we will send you an e-mail within 14 days, setting a deadline, asking you to provide a new address or to accept the shipment. We will store the goods at your expense until successful reshipment.
If the costs or expenses caused by you for the return and storage exceed the value of the goods, we will immediately recycle or dispose of them for you.
By submitting an offer for your goods, you warrant to us that you are the legal owner of the goods, that you may freely dispose of the property and that you can procure the property for us free from the rights of third parties.
You shall indemnify us against all third-party claims upon first request and shall be liable for compensation for any damage if you are unable to transfer unencumbered ownership to us.
The statutory warranty rights apply.
The presentation of the goods in the online store does not constitute a legally binding offer, but an invitation to purchase. By ordering the desired goods, you submit a binding offer to conclude a purchase contract with us. Before submitting the binding order, you can correct any input errors using the usual keyboard and mouse functions until you complete the order process.
We will send you a confirmation of the content of the offer immediately upon receipt of your binding offer. The contract is concluded upon receipt of the order confirmation.
The order confirmation will be sent to you by e-mail.
The purchase price is due with the order. The prices quoted are in euros including VAT and packaging, plus delivery and shipping costs where applicable.
We accept the following payment methods: CASHY, EC card payment, as well as credit card payment on collection in one of our CASHY stores or CASHY partner stores, prepayment, cash on delivery, bank transfer.
Shipping usually takes place within one working day. Delivery is made to countries in the European Union.
Shipping costs within Germany:
up to 3kg*: 5 Euro
up to 10kg*: 8 Euro
up to 19kg*: 14 Euro
Shipping costs to Germany
up to 3kg*: 7 Euro
up to 10kg*: 10 Euro
up to 19kg*: 17 Euro
Shipping costs within the rest of the European Union:
up to 3kg*: 8 Euro
up to 10kg*: 11 Euro
up to 19kg*: 18 Euro
*Maximum format:
L:90cm x W:60cm x H:55cm
In addition, other rates can be agreed in individual cases.
If goods with obvious damage to the packaging or contents are delivered to you, you must notify us of this within two weeks of receipt of the goods at the latest, without prejudice to your warranty rights, transport damage can be claimed against the commissioned logistics company. If you are a merchant and purchase the goods for the operation of a commercial business, § 377 HGB (German Commercial Code) applies.
The risk of accidental loss and accidental deterioration of the goods shall pass to the customer when the goods are handed over to the logistics or shipping company.
As part of the item description on our website, we indicate whether the goods we offer are used or new. In the case of used goods, we expressly point out that these goods may show signs of use or defects that do not restrict their function.
The images on our website only show examples of the goods on offer, the images shown may differ from the product.
The statutory warranty rights apply to delivered goods.
If you act as an entrepreneur, your claims for defects expire one year after receipt of the goods. In addition, the limitation period does not begin again if a replacement delivery has been made as part of the liability for defects. In addition, rights and claims for defects are excluded for used goods.
A warranty period of one year applies to consumers when purchasing used goods. As a consumer, you expressly agree to this one-year warranty period when placing your order in accordance with the notice on our website.
If you return goods to us on which data is stored, you must back up this data before returning it and delete it permanently and securely. We assume no liability for the backup of such data and are not responsible for ensuring that such data is not disclosed to third parties.
If you are a consumer, you have the right to cancel your order via our online store in accordance with the cancellation policy.
The contract language is German.
Data relating to contracts is stored digitally for a period of 7 years due to various retention obligations.
The personal data transmitted by you will be stored electronically by us. We are also entitled to pass on the data required to process the contract to third parties engaged to process the contract. The customer expressly agrees to this.
Further information on the type, scope, location and purpose of the collection, processing and use of the personal data required for the execution of orders can be found in our privacy policy.
We shall only be liable for damages caused by us, our employees and vicarious agents intentionally or through gross negligence, in the event of fraudulent concealment of defects, in the event of the assumption of a guarantee of quality and for damages resulting from injury to life, limb or health to the extent that such liability cannot be excluded by law. Liability beyond the statutory extent is excluded.
We shall only be liable for other damages caused by slight negligence if an obligation is violated, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely ("cardinal obligations") and if the damages are typical and foreseeable. Any statutory product liability remains unaffected. Any liability on our part beyond the above is excluded.
In the event of non-compliance with deadlines due to force majeure, e.g. war, riots, strikes, pandemics or other catastrophes or other events of force majeure for which we are not responsible, the specified deadlines shall be extended by the periods during which the event of force majeure and its effects persist acutely.
These General Terms and Conditions apply exclusively to contracts concluded with us; conflicting or deviating General Terms and Conditions of the contractual partner are not recognized unless their validity is expressly agreed to in writing.
Should any provision of these General Terms and Conditions be invalid, this shall not affect the validity of the remaining provisions.
The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
It is expressly pointed out that goods sold by CASHY are generally subject to differential taxation, which means that there is no intra-Community mail order business.
We generally refuse and are not obliged to participate in dispute resolution proceedings before a consumer arbitration board.
CASHY Germany GmbH
Tal 44, 80331 Munich
E-mail: support@cashy.de
Managing Directors: Patrick Scheucher and Florian Sulzer
Commercial Register B of the Local Court of Munich
HRB 273792
Valid from: October 2022