To the FAQs
Here you will find all the answers to the most frequently asked questions on the following topics:
My account area
Interest & fees
General topics
Pawn electronics
Pawning cars
Pawning gold
Pawn watches
Pawn bags
Pawn an e-bike
Pawning other items
Data protection
How do I register with CASHY?
How do I log in to my account?
What do I do if I have forgotten my password?
How can I update my personal data in my account?
Where can I see the status of my current pawn loans?
Where can I find my transactions?
How do I extend my pawn loan?
How can I repay my pawn loan?
How do I know if an extension or repayment was successful?
What do I do if I have problems with my account?
Where can I find all the interest & fees I pay with CASHY?
How are the fees at CASHY made up?
Is there a calculation example that I can look at?
What fees do I pay for an extension?
When do I have to make a partial repayment in the event of an extension?
What is the maximum amount of cash I can pay out?
Do I have to pay higher fees during the grace period?
What is a pawn loan?
What is the advantage of a pawn loan over other forms of credit?
Why should I choose CASHY?
How quickly will I get my pawn loan paid out with CASHY?
What payment options do I have with CASHY?
How high are the interest rates and fees at CASHY?
Can I get a pawn loan without collateral?
Are there any items that I cannot pawn with CASHY?
Can I also send my collateral to CASHY?
Will my collateral be stored securely?
How long do I have to repay my pawn loan with CASHY?
Can I extend my pawn loan at any time?
Which designer bags does CASHY accept?
If I decide to keep the money and hand in my item, will the surplus be paid out to me?
How do I reach CASHY?
What does pawning electronics mean?
Which electronic items can I pawn?
Who can pawn electronics with CASHY?
Why should I pawn my electronics and not sell them?
How does the lending process work?
How is the value of my electronics estimated?
Can I also get an estimate on site?
What information about my device do I need to provide?
Is the estimate free of charge?
How can I send my electronics to CASHY?
How do I pack my electronics safely?
How long does the shipping process take?
How do I receive my pay out?
Can I change the payout amount?
Is there a guarantee on the security of my electronics?
What is a car loan?
Which vehicles can I pawn with CASHY?
How is the value of my car estimated?
How are the fees made up?
What documents do I need to pawn my car?
Does my car have to be in working order?
Can I continue to use my car while it is pawned?
How will my vehicle be checked before my pawn loan is paid out?
How quickly can I settle my car loan?
How is my car protected during storage?
Can I increase or decrease the loan amount?
What do I do if I realize before my car loan expires that I won't be able to pay it back?
What happens if I cannot repay the loan?
Which pieces of jewelry can I pawn with CASHY?
How is the precious metal content of my jewelry determined?
Does CASHY also evaluate gemstones or the condition of my jewelry?
What do I need to consider when shipping my jewelry?
Can I pawn damaged jewelry?
How is my jewelry protected during storage?
Which watches can I pawn with CASHY?
Can I also sell my watch on commission with an advance payment?
How is the value of my watch estimated?
What documents and proof do I need to pawn my watch?
Can I continue to wear my watch while it is pawned?
How is my watch protected during storage?
Can I also pawn a damaged watch?
What happens if I want to keep the money at the end of the term?
Which designer bags can I pawn with CASHY?
How is the value of my designer bag estimated?
How is the condition of my designer bag assessed?
What documents do I need to be able to pawn my designer bag?
Can I continue to use my designer bag while it is pawned?
How long does the lending process take?
What term can I choose for the pawn loan for my designer bag?
How do I get my designer bag back?
Can I retrieve my bag before the end of the term?
Which e-bikes can I pawn with CASHY?
How is the value of my e-bike estimated?
Can I pawn my e-bike without accessories such as a key or charger?
What documents do I need to pawn my e-bike?
Can I continue to use my e-bike while it is pawned?
Will my e-bike be stored safely?
How does my e-bike get to CASHY?
What happens if I can't pay back the pawn loan for my e-bike?
What collateral can I pawn with CASHY?
How is the value of my item estimated?
What documents do I need to pawn collateral?
Can I continue to use my collateral if I pawn it?
What interest and fees do I have to pay for my pawn loan?
Will my data be treated confidentially at CASHY?
How does CASHY protect my personal data?
What data is collected by CASHY?
Who has access to my data?
Will my data be passed on to third parties?
How can I withdraw my consent to data processing?
Where can I find CASHY's terms and conditions?
Burggasse 117, 1070 Wien
Monday - Saturday 10:00 - 14:00 & 14:30 - 18:00
Figulystraße 3, 4020 Linz
Monday - Friday 10:00 - 14:00 & 14:30 - 18:00
Tummelplatz 5/GR1, 8010 Graz
Implerstraße 7, 81371 München
Frankfurter Allee 71-77, Ladeneinheit 6, 10247 Berlin, Etage G, Plaza Frankfurter Allee
Monday - Friday and every 1st & 3rd Saturday of the month 10:00 - 14:00 & 14:30 - 18:00